Omega Association360

1. Introduction

Omega Association360 (“we,” “us,” or “our”) operates the myassociation360.org website and mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. Please read this policy carefully.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you register.
• Member Profile Data: Title, date of birth, address, occupation, membership category, and profile photos as provided during member registration.
• Payment Information: Payment records and transaction history related to membership dues and contributions.
• Communications Data: Messages sent and received through the platform, including SMS, WhatsApp, and email communications.
• Usage Data: Log data, device information, and how you interact with our Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Send membership dues reminders, meeting notifications, event announcements, and account alerts via SMS, WhatsApp, or email.
• Process payments and manage financial records for your association.
• Respond to your inquiries and provide customer support.
• Ensure the security and integrity of the Service.

4. Mobile Phone Numbers and SMS/WhatsApp

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through the Service to any third party.

Your mobile phone number is used solely for the purpose of sending you association-related communications that you have consented to receive. We do not share your mobile number with third parties or affiliates for marketing or promotional purposes.

You may opt out of SMS and WhatsApp messages at any time by replying STOP to any message. Message frequency varies. Message and data rates may apply.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your association: Your membership data is accessible to authorized administrators within your association for management purposes.
• Service providers: We use trusted third-party services (e.g., communication providers, payment processors) to operate the Service. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request account deactivation or data deletion through the member portal. We will retain and use your information as necessary to comply with legal obligations.

8. Your Rights

You have the right to:

• Access, update, or correct your personal information through your member profile.
• Request deactivation or deletion of your account.
• Opt out of SMS and WhatsApp communications at any time by replying STOP.
• Opt out of email communications via the unsubscribe link in our emails.

9. Children’s Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

support@myassociation360.org